GSS Group Inc. is a high tech company with four lines of business - High Availability, Business Intelligence/Data Warehousing, iSeries hardware and software sales, and iSeries, NT, Unix and management professional services. GSS is an IBM Premier Partner. The company was established in 1993 on the following principles: 1. Customer satisfaction 2. Unconditional guarantees 3. Highest ethical standards GSS' current customer satisfaction level, as measured for IBM by an independent agency, is 96%, one of the highest of any IBM business partner in North America.